Business Analysis
Business analysis is the practice of identifying business needs and determining solutions towards a given goal. This goal is most commonly a project in the area of a software development, an organisational change or a policy development. Business analysis is a powerful tool to plan ahead towards successful delivery of projects in line with original goals.
Be Solution offers project-based analysis services for its customers in all of the areas stated above. The project scope is determined together with the customer depending on the nature of the project.
Requirements gathering and analysis
Use case creation
High-level designs generation
Flow chart creation
Impact and risk analysis
Analysis documentation
Usability test cases creation
User acceptance test cases creation
Industry Experience
Telecommunications
Marketing
Advertising
Market Research
CRM
Fitness
Business Process Improvement
A business process, according to the business dictionary, is a series of logically related activities or tasks performed together to produce a defined set of results. Business processes are essential for all businesses as they describe how each component of that business works and how they interact with each other. A well planned and executed business process design helps a business thrive as it has the potential to increase efficiency without increasing costs. That being said, there is no “one size fits all” business process definition. Understanding the current business processes of a company is important, as parameters such as resources, tools and personnel specific to that company must be considered in order to create an improved business process design.
Be Solution aims to help its customers improve their business processes by creating “bespoke” solutions. Be Solution’s priority is to understand each customer’s business and needs in order to deliver feasible improvement solutions.
Business needs analysis
Mapping current business processes
Improvement points analysis
Alternative improvement solution scenarios
Improvement projections for each scenario
Gap (“as is” – “to be”) analysis and action plans
Industry Experience
Advertising
Market Research
CRM
Fitness
B2B Services
Documentation
Documentation is an important tool that facilitates information access and helps prevent information loss. Any business will benefit in many ways from efficient documentation of its company policies, procedures, business systems, projects and user manuals. An example of a benefit is that vital information will be kept intact during times of personnel or organisational change.
Be Solution’s documentation services include customer personnel training on keeping documents up to date along with a selection of documentation options listed below:
Company policies and procedures documentation
Business processes documentation
Project documentation
Change management documentation
Compliance documentation in preparation for assessments such as PCI-DSS, ISO
Product information and training manuals
User manuals
Company report catalogue creation
Ad hoc documentation
Industry Experience
Telecommunications
Marketing
Advertising
Market Research
CRM
Fitness
B2B Services
B2C Services
Quality Assurance and Software Products Testing
Software testing is a phase of the software development lifecycle to ensure that everything is working as it should. Testing is not only important when a new software product is produced. It should also be planned and carried out when a change is made to the software or software environment or when new software is integrated with current software. Having a testing procedure in place helps businesses save time and money by ensuring everything is working as it should.
Be Solution offers two types of testing services; software products testing and quality assurance. Quality assurance aims at creating detailed test plans for an ongoing business while software products testing focuses on software tests prior to delivery, usually as part of development projects.
Industry Experience
Telecommunications
Advertising
Market Research
CRM
B2C Services
ERP
Fitness
Be Solution creates test plans and define methodologies for its customers. Be Solution also delivers detailed documentation on how and when these should be executed. Initial execution of planned tests are conducted by Be Solution unless requested otherwise. Personnel training is also conducted to ensure the success of the plans that have been delivered. Quality assurance services include:
Scheduled regular test plans
Check list of emergency tests
Change tests
Impact tests
Personnel training
Be Solution offers both test planning and test execution services for software products.
Testing services include:
Cognitive walkthroughs for user experience testing with internal or external focus groups
Heuristic evaluation for usability
User acceptance tests
Software Implementation and Integration
Software products replaced most of the manual processes in the past two decades. This is simply because use of software cuts time and money costs for most business processes. It has become imperative to conduct thorough analysis of software solutions for any given purpose as there is usually more than one software option.
Be Solution offers services that will help decision making as well as effective implementation and integration of software.
Market research and software capability comparisons
Implementation for standalone software solutions
Integration of software solutions with current systems
Data migration
Industry Experience
Telecommunications
Marketing
Advertising
Market Research
CRM
Fitness
Web & WordPress Solutions
Web sites and all kinds of web presence have become important parts of promoting a business in the past decade. When it is done correctly, a web site can be a powerful tool to promote businesses, persons or even hobbies. Use of correct technologies in line with goals of a website is the first step towards achieving success.
Be Solution offers services to determine the correct technologies to be used as well as services regarding usability design of web sites to make it easy to use for both site administrators and users.
Organisation web site planning
Personal web site generation
Application of design principles on web sites
Search Engine Optimisation (SEO)
SEO training for sustainability
Industry Experience
Advertising
Market Research
Telecommunications
Fitness
B2B Services